The following Terms and Conditions are for our Canadian customers. If you are from the USA, click here for the American (USA) Terms and Conditions.
MCKILLICAN CANADIAN INC. (hereafter referred to as MCI) has a desire to provide quality materials at reasonable, competitive costs; to provide courteous service; to stand behind our service and materials provided; to carry sufficient stock to meet customer’s needs as expressed to MCI. To achieve that end, MCI has established the following credit terms and merchandise policy
MCI will accept returns on all items that were purchased from stocking inventory in the past 30 days, and are in resalable condition. Returns are not accepted on non-stock or special ordered items. Returned goods must have prior MCI authorization and will be accepted only with an approved RGA (Return Goods Authorization). A Return Goods Authorization can be obtained from your local customer service representative. A restocking charge of 20% will be assessed on all returned merchandise that is re-saleable. All items are subject to inspection and items in non-saleable condition will not be accepted or credited.
All claims for shortages or damages must be reported to us within five (5) days of receipt of merchandise and transit damage claims must be made directly with the delivering carrier. We will be pleased to furnish any information or assistance needed to establish your claim against the delivering carrier company. Damages and/or shortages must be noted on the delivery receipt and be countersigned by the delivering carrier’s agent. Goods in transit are at the risk of the customer.
MCI does not manufacture, make, or design the products we sell. As such, MCI does not assume any liability for products sold, and makes no representation or warranty, either expressed or implied, on the suitability of the materials, or the accuracy of information provided. All implied warranties or suitability for a particular purpose are disclaimed and excluded from the terms of sale. Additionally, in no event shall MCI be liable for any direct, indirect, incidental or consequential damages, including without limitation, any damage to customer, property, and work in process, lost opportunity, or claims by third parties.
The Company applicants jointly and severally waive any right they may have to claim relief pursuant to the implied warranties under the Sale of Goods Act . The Company assumes all risk whatsoever as to the result of the use of the materials purchased, whether used singly or in combination of other substances. The Company’s sole and only remedy shall be the repair or replacement of defective goods by the manufacturer in accordance with the manufacturer’s stated warranty.